Your satisfaction is important to us. This Refund Policy explains when and how you can request a refund for your Mitolyn purchase.
We offer a 60-day money-back guarantee on all Mitolyn purchases.
If you are not satisfied with your order for any reason, you may request a refund within 60 days of your purchase date—no questions asked.
To request a refund, contact our support team with:
Your full name
Order number
Email address used during purchase
Reason for requesting a refund (optional)
Our team will reply with instructions on how to complete your refund.
Depending on your order, you may be asked to return the remaining bottles (even if opened).
If required, you will receive a return address and RMA number.
Important:
Do not send products back without contacting us first, as it may delay your refund.
Once we receive and verify your returned items (if required):
Refunds are typically processed within 5–10 business days
Refunds are issued to the original payment method
You will receive a confirmation email once your refund is complete
Please note: Your bank or credit card company may take additional time to post the refund.
Shipping charges are non-refundable unless the return is due to:
A shipment error
Damaged or defective items
Wrong products received
In these cases, Mitolyn will cover return shipping costs.
If you receive:
A damaged product
A defective product
The wrong item
Contact us immediately with photos and your order number so we can quickly resolve the issue.
If your refund has not appeared after 10 business days:
Check your bank or card account
Contact your credit card company
Contact your bank
If you still have issues, contact us for assistance