We’re here to help you with any questions about your order, shipment status, or delivery. This page explains how to track your Mitolyn order and get fast support when you need it.
Once your order is processed and shipped, you will automatically receive an email containing:
Your tracking number
A link to your carrier’s tracking page
Estimated delivery time
If you have not received a tracking email, please check your spam/junk folder or contact us using the information below.
Delivery times vary based on your location and shipping option selected.
Typical delivery windows:
United States: 3–7 business days
International Orders: 7–21 business days (depending on customs and local carriers)
Delays may occur during holidays, weather events, or customs inspections.
Tracking updates may take up to 24–48 hours after shipment.
Please reach out to us if:
Tracking hasn’t updated for several days
You believe your package is lost
Your package shows as “Delivered” but you have not received it
We will work directly with the carrier to resolve the issue.
If your order arrives with:
Incorrect items
Missing items
Damaged products
Contact us immediately so we can assist you with a replacement or resolution.
Orders can only be changed or canceled before they are shipped.
If you need to modify your order:
Email us as soon as possible with your order number
We will do our best to accommodate your request.
Q: When will I receive my tracking number?
A: Usually within 24–72 hours after your order is processed.
Q: My tracking hasn’t updated. What should I do?
A: Tracking may update slowly depending on the carrier. If it hasn’t updated for 3 days, contact us.
Q: Can I change my shipping address after ordering?
A: Only if your order has not yet shipped. Please contact us ASAP.
Q: What if my package is delayed?
A: Delays can occur through carriers or customs. Reach out to us if your order is late and we’ll assist.